We understand that bringing your pet to our hospital can be a potentially stressful experience and that giving you as much information about your referral as possible will hopefully help make things a little easier for you. Here you will find some general guidance to walk you through the referral process.
On arrival
The hospital is staffed with a team of vets and nurses 24-hours a day, seven days a week. When you arrive you will be greeted by our friendly receptionists, who will check your registration details and make you feel welcomed.
Feeding and medication
If your pet has specific feeding requirements then please provide these with instructions. If your pet is receiving on-going medication or supplementation, we also request that you bring these with you with instructions.
Going home
When your pet is ready to leave the hospital we will provide full discharge instructions explaining what has happened to you animal and what to do when you get home. These will be explained to you by one of our vets or nurses at the time of discharge. You will also be sent home with appropriate medication if required. A copy of your report will also be sent to your own vet.
